ISO 9001 is the first international management system standard (MSS) that specifies the requirements for the establishment, implementation, operation, maintenance, and continual improvement of a quality management system (QMS) in an organization.
A common misconception is that ISO 9001 is intended for larger companies and manufacturers. However, the requirements of ISO 9001 are generic and applicable to any organization, regardless of its type, size, or the products or services it provides.
A QMS based on ISO 9001 enables organizations to ensure success in the long term. In addition, a certified QMS provides additional assurance to customers and business associates, which further improves the business of an organization.
A distinct feature of a QMS based on ISO 9001 is that it puts customers first. “Meeting customers’ needs and exceeding their expectations” is engraved in the quality management principles, and is implied continuously on the requirements stated in clauses 4 to 10 of the standard.
Certified ISO 9001 Lead Implementer Certified ISO 9001 Lead Auditor
The PECB Certified ISO 9001 Foundation training course which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS).
In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.
The PECB Certified ISO 9001 Lead Implementer training course aims to help participants develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS.
This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.
By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services.
Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.
The PECB Certified ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques.
This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.
Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits:
interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report.